General Events Supervisor - Qatar Stars League

Purpose:

To revolutionise the quality of match day entertainment and produce high quality special events

Key Activities:

• Create and implement a plan to significantly raise minimum standards of match day entertainment at all clubs
• Ensure ‘standard’ match day experience includes elements such as music, fan information, refreshments, fan participation, VIP hospitality etc such that a QSL match becomes about more than just 90 minutes of football
• Collaborate with all clubs to achieve economies of scale, develop new match day entertainment initiatives and share learnings
• Constantly monitor the quality of the customer experience at each club and recommend improvements where required
• Ensure fan-facing staff engage with them in a friendly and professional way, increasing the possibility of their return
• Select and effectively manage all external suppliers
• Manage the budget
• Create a calendar of ‘special’ match day events when major effort is put into creating a memorable match event in order to reach out to non-fans, or occasional fans
• Work with external agencies to deliver high-quality events to the brief of the senior marketing team
• Work with the entire Commercial division to ensure maximum attendance at these events
• Work with the Head of Events & Hospitality to create a strategy to enhance the current QSL match hospitality with a more varied, higher-quality offer
• Initiate and maintain dialogue with known restaurants, hotels and outside catering firms to create one-off or recurring hospitality offers that will attract far higher numbers to enjoy QSL hospitality
• Liaise with the Commercial division to conclude on the matches at which the enhanced hospitality should be available, and to ensure maximum numbers attend

Job Details

Preferred Candidate

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